Return Policy

We are sure that you will love your piece of jewellery. But if you are dissatisfied with your purchase, feel free to return it for a refund or exchange within 14 days from the date you got your package. Returned jewelry needs to be in its original condition, include official invoice, gift box/ velvet pouches, and not show any sign of wear, damage, or alteration.

All Custom orders are non-return/ non-refundable, which is not including in the return policy. Please kindly check with us before purchase if you are not clear.

Please email us at info@kahn-jewellery.com mentioned about your username, items that you want return and refund. Once we receive the information, we will instruct you for the return. Once we received the returned item with valid information, we will process the refund in your account within 20 business days.

Refund will be issued in the same method of which it was received, In the event of a refund, approved refunds will reflect the amount of the transaction as mentioned on the invoice provided by Kahn and we are not responsible for any additional fees or charges applied by the banks.